Case study

Designing the UK's Dedicated Platform for New-Build Homes

Client

New Homes Hub

Partnership

Apr 2024 - Dec 2025

Location

United Kingdom

Industry

Productivity

Technology

Next.js, Firebase

Services

Product Design, Web Development, Research & Development

About

New Homes Hub is a modern property platform built specifically for new-build homes: off-plan, brand new, and recently completed properties still under a 10-year structural warranty.

The platform brings together listings for sale and to rent with a postcode-based tool that connects buyers and renters with furniture providers and interior designers. Together, they create one continuous journey from search to move-in. Developers, estate agents, BTR and co-living operators, and furnishing brands each get a dedicated, branded presence on the platform.

We were brought in to design the product from the ground up. That meant brand identity, full desktop and mobile UI, and every core user journey: search, listing, sell, let, furnish, and the partner-facing directories that make the platform work for five different professional audiences at once.

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Challenge

One Platform, Six Audiences. Buyers and renters needed a fast, visual search experience. At the same time, developers, estate agents, BTR operators, co-living brands, and furnishing partners each needed their own branded space, without turning the product into five disconnected mini-sites.

Visual, Not Text-Heavy. New-build listings involve a lot of information, including pricing, floor plans, EPC certificates, virtual tours, and local area data. The brief was clear: keep it visual and engaging, not a wall of text, and make the first impression feel strong, clean, and modern.

Multiple Lead-Gen Journeys. Sell, Let, and Furnish each needed their own request flow (valuation, matching with agents or providers, confirmation) that felt lightweight rather than like filling out a form, across both light and dark presentations.

Trust From Day One. As a new brand entering a market that buyers already approach with caution, the platform needed trust built into the product itself, not bolted on. That meant verified listings, clear categorisation (off-plan, new build, newly built), and direct contact options such as WhatsApp, email, and phone.

Built for Global Reach. The listings are UK-based, but the platform was designed to work for an international audience too, so the interface had to stay simple and legible regardless of who's browsing.

Solution

One System, Five Front Doors. We built a single shared component library of cards, filters, forms and hero patterns. Each professional audience (developers, estate agents, BTR, co-living and furnishing partners) got its own branded directory assembled from the same parts, so the product scales to five audiences without forking into five products.

Visual-First Listings. Every property page leads with photos, a floor plan and a map before any copy. Pricing, EPC data and local area information sit in short, scannable panels rather than paragraphs, which keeps the "not text-heavy" brief true on the page that matters most.

One Flow Pattern, Three Journeys. Sell, Let and Furnish share a single lightweight request pattern: landing, request, matching, confirmation and thank you. As a result, three journeys took the design effort of one and stayed consistent across both light and dark variants.

Trust Built Into the Interface, Not Bolted On. Verified badges, clear category tags (off-plan, new build, newly built) and always-visible contact options (WhatsApp, email, phone) live inside the base listing component itself. This way, every listing carries the same trust signals by default.

A Simple, Global-Ready Interface. Clean typography, generous whitespace and icon-led navigation keep the product legible regardless of language or market. This supports the brief's ambition to reach beyond the UK.

Buy & Rent

A map-and-list search built around smart filters for price, beds and features like a concierge, balcony or gym. It carries buyers and renters from a broad search straight into a single listing with a photo gallery, floor plan, EPC certificate, virtual tour and local area information, so no listing feels like a dead end.

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Sell, Let & Furnish

Three parallel request journeys that share one pattern: tell us what you need, get matched with vetted agents or furnishing providers, confirm, done. Whether someone's selling a home, letting it out, or furnishing a new one, the experience reads as a concierge service rather than a form to fill in.

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Directory System

Developments, Developers, Estate Agents, BTR and Co-living each get their own dedicated landing page. Every page has a headline written for that audience, a hero search with Type and Features filters, and a card grid of verified listings with agent or developer branding (Berkeley, CBRE, David Phillips), specs and direct Email, Phone and WhatsApp contact. Underneath the different copy and imagery, it's the same system end to end: the same "Built for You" feature grid and the same "Can't Find the Right Property?" contact bar close out every single page. Five audiences that would normally need five separate sites instead get one consistent product that simply speaks their language. Adding a sixth audience later is a content change, not a redesign.

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Result

The engagement turned a brief and a set of platform requirements into a complete, production-ready design system, now live at newhomeshub.co.uk.

End-to-End Coverage. A full site architecture under one consistent visual language, covering the homepage, listings, search, Sell, Let and Furnish journeys, five partner directories, account flows, FAQ and contact.

A Flow-First Approach to Lead Gen. Every request journey (Sell, Let, Furnish, Contact) was designed as a clear multi-step flow of landing, request, matching, confirmation and thank you, built in both light and dark variants.

Five Audiences, One System. Developers, Estate Agents, BTR operators, Co-living brands and Furnishing partners each have their own dedicated directory and listing presentation, without fragmenting the core product.

Fully Responsive. Every core journey was designed for mobile alongside desktop, so the experience holds up regardless of device.

By pairing a clear content brief with full-scope UI design, we gave New Homes Hub a product that looks and feels like an established platform from day one, not a startup MVP.

Hybrid Intelligence